Dear Valued Client,
We have the pleasure of offering you our new services: Managing your investment on your behalf without the headache.
Limestone will manage the day-to-day aspects of your rental property removing the hassle. That is collecting the rental; dealing with maintenance queries; liaising with body corporate and; according to your requirements, pay levies and pay utilities on your behalf before paying the balance of the rental to you.
We are a professional company and specialize in rentals and sales and have a long track record of 10 years with many owners. We are also able to deliver a personalized service with our dedicated team and sophisticated management system.
The rental is due on or before the 1st day of the month. As soon as the rental has been collected in our account we make payments to you, after payment of levies, fees etcetera.
We deduct Body Corporate payments, our management fee, approved maintenance amounts (if applicable) and other payments required by landlord.
The fees are exclusive of VAT, as follows:
| Rentals up to R3,500 | R280 |
| Rentals between R3,501 - R7,500 | R380 |
| Rentals between R7,501 - R10,000 | R500 |
| Rentals between R10,001 - R15,000 | R650 |
| Rentals from R15,001 | R850 |
| Minimum monthly fee is R280 | |
| Maximum monthly fee is R850 |
We only receive our fee once the tenant has paid the rent, if no rental no fee is deducted, even if we have worked on it for months dealing with the day-to-day problems. We don't charge a fee for additional collections i.e. maintenance etcetera.
We are strict with our tenant profiles and credit checks with Tenant Profile Network, employer and previous landlord, so all measures are taken to ensure that a good tenant is placed, although we are well aware that situations change more often than not in today's times. When situations arise we send final demands and a notice to vacate. We communicate with the tenant and keep you informed of the situation. We also list the tenant on TPN (Tenant Profile Network). When the correct tenants are selected upfront, the risk of bad tenants are dramatically reduced. Should the Tenant refuse to vacate and does not pay, you will be advised to seek assistance from an Eviction Attorney
We firstly send an sms and then call the tenant about late payment. If the tenant is difficult to reach or makes an arrangement to pay and doesn't fulfill the promise we send a letter of demand, and then load on TPN if still no payment is received.
Our maintenance department follows up on issues reported by tenants, assess the situation, obtain quotes for repairs, get approval for repairs from the owner and then follow up to ensure that the work is done satisfactorily before the contractor is paid. We have contractors that deal with emergencies when called on, and an after-hours emergency service. It is in the owners' best interest to keep his investment in a good order. The tenant is responsible for damage they cause and the owner is responsible for fair 'wear and tear' items.